First Oil Change

Received our first oil change. It’s been 6 months, we’re under the mileage but we just got back from a road trip and are going on another in a couple weeks.

Couple notes about the service:

My appointment was at 0800 but the techs didn’t arrive until 9. I asked why they accepted appointments before techs were onsite and was told 0800 is for drop offs.

The tech over filled oil with 7qts and not the manual specs of 6.45qts. I honestly don’t understand why putting the correct amount is so hard. When I worked at Goodyear oil & tire in the late 90’s, the gun that was used to deepened oil was electric and you could input how much oils to disperse. It’s been over 20 years, I’m sure the tech has advanced. Humans must be lazy.

I wish the charges were more transparent up front. I feel like the dealership “nickeled & dimed” me with miscellaneous fees. (See attachments)

-Lastly I was told during our initial purchase that I had to come to the dealership where I purchased the car (1.5hr away) for service in order to not void warranty(s). This was incorrect. Service can be performed anywhere as long as receipts are kept. KIA recommends warranty repairs to be conducted at the dealership where you purchased the car.