My new IPF headlights arrived today...and they are broken!!

I ordered the IPF H4 conversion kit from Amazon this past weekend and they arrived by UPS this afternoon. 

The reflector lens is glass and when I opened the box, I found that the reflector lens on one of the lights was shattered. 

The vendor that shipped the lights did nothing to protect the lights during shipping. There was no bubble wrap or packing peanuts, just the lights placed in plastic bags then placed in a box. 

What in the world were they thinking?? Now I have to try to return them for a refund then order lights again. I think I will order from someone else the next go around.