Can anyone help with a WRA-207 and maestro install?

Two headunits, two different maestro modules I cant get radio to work.

I called Crutchfield and they spoke to Alpine and iDatalink and neither was helpful. I called Maestro and they said I put the wrong serial number.

I verified several times, use IE and there new desktop software (mac available now) and the module wont stop flashing red. No company wants to help or be responsible now. Any ideas???

I have tried swapping harnesses too. 7 hours into this and nothing, About to give up and return the whole damn thing.

Also realized the KTP-44U is not working (no volume) and the WRA wont get my KICKER HS8 working as well. Its worked fine before!!